Tellers Supervisor


  Job Description

To assess, monitor, plan and manage the efficient utilization of cash and financial services in a manner consistent with the objectives of the company.

Role and Responsibilities:

  • Scheduling, Supervising, Training and Developing Staff.
  • Maintaining Customer Service standards, greeting customers and facilitating a welcoming and customer focused environment.
  • Daily cash position report.
  • Daily Transmittal of cash advances.
  • Controlling petty cash disbursement.
  • Performing as paying and receiving teller in MNHD.
  • Supporting the Staff by approving/overseeing transactions as needed, assisting with balancing issues and verification of cash outages.
  • Performing monthly surprise cash audits.
  • Maintaining supplies, Organization of the teller line.
  • Monitoring and providing guidance, written disciplinary actions when necessary.
  • Continuously working to improve the operations of the teller line.
  • Ensuring adherence to policies and procedures concerning the teller functions.
  • Assisting in month end closing.
  • Assisting in year-end closing.
  • Monthly bookkeeping & maintaining accounting records and closing.
  • Developing the tellers' team to the best practice standard.
  • Following up and meeting the auditors' requirements and answering their inquiries.
  • Check and ensure that all collection cheques and bank remittances are banked.
  • Bank relation support.

  Candidate Profile:

  • Bachelor’s degree of Accounting/Finance.
  • Minimum 15 years of experience, 3 of them in a managerial position.
  • Attention to detail and accuracy.
  • Demonstrated strong project management skills.
  • Excellent command of Microsoft Office.
  • Very Good in English.

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